Terms & Conditions
1. Overview
These Terms and Conditions govern your use of Cash For Diabetic Supplies Texas and any transaction in which you sell diabetic supplies to us. By submitting a quote request or shipping supplies, you agree to these Terms in full.
2. Eligibility
By submitting a quote request, you confirm that:
- You are the lawful owner of the supplies you are selling
- The supplies were obtained legally, purchased out of pocket or received through private insurance
- You are 18 years of age or older
- The supplies are not stolen, fraudulently obtained, or subject to any legal dispute
3. Condition Requirements
We only purchase supplies that meet all of the following:
- Factory sealed and unopened in original packaging
- At least 3 months remaining before the printed expiration date for a standard offer (shorter-dated items may be accepted case by case at a reduced offer)
- Intact packaging. Dented or scuffed outer boxes that are still factory sealed may be accepted at a reduced offer; water damage, broken seals, writing, or missing labels cannot be purchased
- US-labeled products only
- Not labeled for Medicare or Medicaid
Important: if your supplies do not meet these requirements on inspection, they are considered non-qualifying. We are not obligated to pay for non-qualifying supplies. By default, non-qualifying mail-in items are discarded. If you want them back, tell us when we contact you and we will return them at no cost.
4. Label Removal Policy
Supplies must arrive in their original factory-sealed packaging with all original labels intact. If supplies arrive with additional stickers, price tags, or markings applied by the seller, we reserve the right to remove those labels. Applied labels do not automatically disqualify a submission but may affect our assessment of the packaging condition.
5. Offers, Pricing & Payment
All offers are based on the information and photos provided at the time of submission. Your offer is price-locked for the period stated in your confirmation.
- Offers are only valid for supplies that match the submitted description on inspection
- Price Lock: if the supplies received match what was submitted, the quoted offer is the amount paid
- If the supplies received differ from what was submitted, we reserve the right to adjust or cancel the offer; you may decline a revised offer
- Payment is made after inspection: cash for in-person transactions, Zelle or Venmo for mail-in
Damaged goods: we are not obligated to pay the full quoted amount, or any amount, for supplies that arrive damaged, opened, expired, or otherwise not matching the submitted description. Payment for damaged goods is at our sole discretion.
6. Meet-Ups and Local Pickup
Meet-ups and pickup are offered up to about 50 miles from Dallas, depending on the size of the offer, and are confirmed by text before any appointment. Payment is made in cash after an in-person inspection.
7. Shipping
For mail-in transactions, we provide a prepaid shipping label on acceptance of your offer. The free label depends on the size of your offer and is confirmed before you pack anything. You are responsible for packing supplies securely. We recommend keeping your drop-off receipt as proof of mailing.
We are not responsible for items lost or damaged in transit due to inadequate packaging. Once a package is dropped off and scanned by the carrier, the shipment is subject to the carrier's tracking and claims procedures.
8. SMS/Text Messaging Terms
If you check the optional, unchecked SMS consent box when submitting a quote request, you agree to receive transactional SMS/text messages from Cash For Diabetic Supplies Texas regarding your quote, shipping label, package status, and payment. Providing your phone number alone does not enroll you in text messaging; if you do not check the box, we will contact you by phone call instead. Message frequency varies by transaction. Message and data rates may apply.
Consent to receive text messages is not a condition of any purchase or sale. You may opt out at any time by replying STOP, or get help by replying HELP. See our Privacy Policy for how we handle information collected for SMS purposes.
9. Non-Qualifying Items
By shipping supplies to us, you acknowledge that items deemed non-qualifying are discarded by default. We will return them at no cost if you request it when we contact you. If you are unsure whether your supplies qualify, contact us before shipping.
10. Limitation of Liability
Cash For Diabetic Supplies Texas's liability to any seller is limited to the offer amount stated in the accepted quote. We are not liable for any indirect, incidental, or consequential damages arising from a transaction.
11. Changes to These Terms
We reserve the right to update these Terms at any time. The most current version will always be available on this page. Continued use of our services after changes constitutes acceptance of the updated Terms.
12. Contact Us
Questions about these Terms? Reach out before you ship.
- Email: sales@cashfordiabeticsuppliestexas.com
- Text: (469) 248-7159